Red Carpet was a pleasure to deal with. Product knowledge, speedy call backs and solved the issue.
The issue I had was the shipper processed the order same day as I ordered. (Thursday) The following Tuesday the tracking # showed it as still not picked up by Purolater. Once I called Red Carpet they responded and the scope was on the move and I had it in 3 or 4 days.
I’m pleased with the new scope, Thankyou.
The folks at red carpet are really super helpful and go the extra mile to answer all your questions, but the diagonal is frankly not much more impressive than an over the aperture filter. Imagine is crisp and you can see sun spots with a polarized filter, but frankly nothing very exciting beyond a cheaper solar Mylar filter. So idk. Maybe adding additional filters might show granulation? I’m still new at this so hence the disappointments but not with a low rating.
Matt and Dave where beyond helpful in the process. I am beyond pleased with the product and have already seen amazing results. They helped get this item our to me and provided plenty of transparency on the status of the telescope!
I've purchased these binos based on a recommendation in a book - "A backyard astronomer's guide" by T Dickinson and A. Dyer. Although a bit pricey for me, I find them sharp and easy to work with the skies.
Binos are great
Red Carpet was great
Great experience. Red Carpet had the item in stock and shipped it out quickly.
I recently purchased the Explore Scientific iEXOS-100 PMC-Eight mount. I’m completely new to this hobby of astrophotography and just simple viewing.
I got in touch with Matt from Red Carpet to discuss my queries and get some guidance for purchasing the right mount and telescope. He has been very helpful and patient with all my doubts and queries. The order shipment and delivery was spot on without any hassles. I’m very happy and satisfied with their overall service.
And coming on to the iexos-100 mount, I think it is a great mount for beginners with solid build quality. But I wish it came with an alt-az adapter and a power supply adapter just to get started. I’m still trying to get the hang of using it and setting up the necessary softwares on my laptop for it to function effectively. Setting it up is not super complex but can be a bit overwhelming for someone who is completely new to this hobby. As everyone says, it is a steep learning curve.
I haven’t been able to use the mount yet for any observations or photography as the weather here in Vancouver has not been very supportive. But I’m looking forward to use it soon.
Thank you again Matt and Red Carpet Telescopes!
First light raw images look good. Stars are round out to the edges!
I ordered a telescope and the next day I wanted to change to another scope. I called and they were so helpful, and change order with no problems. Prompt delivery and scope was in perfect condition. Will order from them again!
amazing piece of technology. super light weight, very easy to focus: I bought them for two primary uses: we live on a lake - lots of open areas and boats and then to go Colorado mountain hiking with our children. Have used on the lake but not yet at the mountains - great visually and easy to focus and use:
Larry OBrien
First night photographs included Crab Nebula, Andromeda galaxy and Orion Nebula. Second night included Triangulum Galaxy, Blue Oyster nebula, Dumbbell nebula and numerous globs. Banding on Jupiter with four moons, and then Uranus. I’m not getting much sleep, but the eQuinox2 is fabulous! So much fun!
Scope is excellent for the price, the people at Red Carpet are very friendly and helpful, and last but not least it was delivered well before the predicted date.
Très contente de mon achat. J’ai également pu recevoir le trépied de « luxe » gratuitement car le modèle de base n’était plus disponible.
First off, I haven't used the scope for shooting purposes yet which is the only reason I can't give it a 5 star review. The scope is heavy, feels solid and rugged. I dont mind a bit of weight to a scope if it means reliability and quality. Some internal components should not be made of aluminium, and glass is heavy. Clarity is excellent. Looking through the scope at night, I can see my dark coloured dog walking on the snow. Looking at the dog through the scope, if I light the IR at 1 or 2, the dog is still very visible and it would be usable in those low-light conditions. The magnification, ocular adjustment and parallax adjustment seem to work very well. The turrets pull out to then be adjusted, and the clicks feel solid. I havent used many other scopes. I am familiar with Leupold VX-3 and Swarovski Z3. I have to say they seem comparable in quality. Time will tell but I feel confident this scope will surpass my expectations for my hunting and target shooting needs. Its going on a Tikka T3x chambered in300winmag.
Excellent service. Quick delivery. I have had the scope at the range. Works well.
great quality, packaged very well, would highly recommend
Great customer service from Red Carpet ad Wolverine Supplies here in Canada. The scope looks and feels of quality, I like the reticle and glass is clear. This is mounted but have not been able to get to the range but I have no doubt it will be spectacular for next deer season. Check out C_Does on YouTube for a thorough review.
I called to find delivery status of my package since it was right before Christmas, a person actually answered the phone and followed through, I received my scope in 3 days. Highly recommend this company.
My son is a Navy Nuke. Absolutely loved it. The engraving looked amazing.
I bought this ES focal extender for a gift; I already know how well Explore Scientific products perform. I’ve used their eyepieces, now the scope and accessories are going to a nephew so I added the focal extender. Red Carpet handled the sale and delivery deftly and I’ll bookmark their site.
Matt responded back to my questions quickly and assisted me as promised. I always recommend Red Carpet to my friends.
A bit of a missed communication at first, but they resolved it and made things awesome. I will be buying from them again for future needs. Lens works great, just be sure you have the right viewing conditions as it's powerful.