Warranty

If you encounter a Warranty issue with any products that you have purchased from us, we will gladly serve as the liaison between you and the Manufacturer. This will ensure that you receive the best, and most attentive, service possible.

Please don't hesitate to reach out to us with any questions that you may have regarding Warranty. You can reach out to us via email, live chat, or give us a call during our posted hours at 1-800-860-3429

OUR PRODUCTS INCLUDE THE FOLLOWING WARRANTY:

ATHLON OPTICS:

Your product is not only warranted to be free of defects in materials and workmanship for the lifetime of the product. Athlon will also repair or replace, at no charge to you, your product if you should damage it through normal use. No receipt needed, no registration required. This is a commitment that Athlon will be the best product you can buy for your money.

BARSKA:

Barska being the manufacturer outlet honors Manufacturer warranties for Repair and/or new Replacement after the 30 day Standard Return Policy is expired. Please read the Warranty Card enclosed with product for details. 

CARSON:

Binoculars – No-Fault Warranty

Binoculars – (Battery operated) One-Year Limited Warranty

Magnifiers – Limited Lifetime Warranty

Telescopes – One-Year Limited Warranty

 

EXPLORE SCIENTIFIC / EXPLORE FIRSTLIGHT / BRESSER / ALPEN OPTICS / NATIONAL GEOGRAPHIC:

Telescopes: *Limited* USA One Year Warranty once registered within 60 days

Microscopes: *Limited* USA One Year Warranty once registered within 60 days

Riflescopes: *Limited* USA Five Year Warranty once registered within 60 days

Waterproof Riflescopes: *Limited* Lifetime USA Warranty if registered within 60 days

Binoculars & Spotting Scopes: *Limited* USA Five Year Warranty once registered within 60 days

Waterproof Binoculars & Spotting Scopes: *Limited* Lifetime USA Warranty if registered within 60 days

Laser Rangefinders, Cameras and Electronics: *Limited* USA One Year Warranty once registered within 60 days

FULL MOON OPTICS:

Full Moon Optics products carry a limited 3 year warranty on all parts except the thermal core (thermal core include a 1 year warranty). 

GERMAN PRECISION OPTICS (GPO):

GPO, USA is 100% confident that all our product will not only function perfectly, but will exceed your expectations.  Therefore, GPO, USA has created an industry leading Spectacular Lifetime Warranty™. With outstanding professional service, we will take of our products before, during and after your purchase at no charge to you, EVER. No proof of purchase required. No warranty registration required.

LUNA OPTICS:

All Luna Optics products carry a limited 1 year warranty. 

LEVENHUK:

All Levenhuk Telescopes, Microscopes, Binoculars and other optical products, except for accessories, carry a Lifetime Warranty against defects in materials and workmanship. Lifetime warranty is a guarantee on the lifetime of the product on the market. All Levenhuk accessories are warranted to be free of defects in materials and workmanship for six months from date of retail purchase. Levenhuk will repair or replace such product or part thereof which, upon inspection by Levenhuk, is found to be defective in materials or workmanship. As a condition to the obligation of Levenhuk to repair or replace such product, the product must be returned to Levenhuk together with proof of purchase satisfactory to Levenhuk.

This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc. 

LUNT SOLAR SYSTEMS:

This Warranty is extended by LUNT Solar Systems LLC to the original purchaser of the LUNT Solar Systems LLC product. LUNT Solar Systems LLC does not provide warranty service to used or second hand equipment. Lunt Solar Systems LLC warrants its products to be free of manufacturing and workmanship defects under normal use for a period of 5 years from the date of purchase. LUNT Solar Systems LLC will repair or replace such product or part thereof which upon inspection by LUNT Solar Systems LLC, is found to be defective in materials or workmanship.

This warranty does not extend to any product whose serial number has been defaced or altered, or to any product which LUNT Solar Systems LLC determines to contain a defect or malfunction caused by damage while in the possession of the consumer, this includes de-contacting of etalon. De-contacting of the etalon only occurs if the product is subjected to shock, i.e. dropped and/or banged. The above descriptions may include incorrect installation, maladjustment, misuse, negligence or servicing by the consumer, or by a failure on the part of the consumer to provide reasonable and necessary maintenance. Further, LUNT Solar Systems LLC reserves the right to disallow any products from warranty coverage that are deemed to have been received by the end customer in other than factory-sealed condition. All products are to be inspected by the customer when purchased. LUNT Solar Systems LLC is not responsible for damages or loss during the shipping process.

WARRANTY RETURNS:

To initiate a return on an item that is covered by warranty, you MUST obtain an RMA number and the correct return address from us (we will provide both of these). Any returned shipments that do not contain a valid RMA number will not be accepted. 

To retrieve an RMA number, or for more details, please email us at support@redcarpettelescopes.com!

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