Questions? Call 1-800-860-3429

Warranty

If you encounter a Warranty issue with any products that you have purchased from us, we will gladly serve as the liaison between you and the Manufacturer. This will ensure that you receive the best, and most attentive, service possible.

Please don't hesitate to reach out to us with any questions that you may have regarding Warranty. You can reach out to us via email, live chat, or give us a call during our posted hours at 1-800-860-3429

OUR PRODUCTS INCLUDE THE FOLLOWING WARRANTY:

ATHLON OPTICS:

Your product is not only warranted to be free of defects in materials and workmanship for the lifetime of the product. Athlon will also repair or replace, at no charge to you, your product if it becomes damaged through normal use. No receipt needed, no registration required. This is a commitment that Athlon will be the best product you can buy for your money.

APM:

APM products are covered by a 2-year limited warranty. 

BARSKA:

Barska being the manufacturer outlet honors Manufacturer warranties for Repair and/or new Replacement after the 30 day Standard Return Policy is expired. Please read the Warranty Card enclosed with product for details. 

NOTE: Refurbished Products do not qualify for Barska's warranty policy or 30 day return policy. 

CARSON:

Binoculars – No-Fault Warranty

Binoculars – (Battery operated) One-Year Limited Warranty

Magnifiers – Limited Lifetime Warranty

Telescopes – One-Year Limited Warranty

EXPLORE SCIENTIFIC / EXPLORE FIRSTLIGHT / BRESSER / ALPEN OPTICS / NATIONAL GEOGRAPHIC:

Telescopes: *Limited* USA One Year Warranty once registered within 60 days

Microscopes: *Limited* USA One Year Warranty once registered within 60 days

Riflescopes: *Limited* USA Five Year Warranty once registered within 60 days

Waterproof Riflescopes: *Limited* Lifetime USA Warranty if registered within 60 days

Binoculars & Spotting Scopes: *Limited* USA Five Year Warranty once registered within 60 days

Waterproof Binoculars & Spotting Scopes: *Limited* Lifetime USA Warranty if registered within 60 days

Laser Rangefinders, Cameras and Electronics: *Limited* USA One Year Warranty once registered within 60 days

FULL MOON OPTICS:

Full Moon Optics products carry a limited 3 year warranty on all parts except the thermal core (thermal core include a 1 year warranty). 

BOUNTY HUNTER / TEKNETICS / NIGHT OWL OPTICS:

Bounty Hunter, Teknetics, and Night Owl Optics products are covered by a minimum 1 year warranty. Some Metal Detectors are covered by a 5 year warranty. 

GERMAN PRECISION OPTICS (GPO):

GPO, USA is 100% confident that all our product will not only function perfectly, but will exceed your expectations.  Therefore, GPO, USA has created an industry leading Spectacular Lifetime Warranty™. With outstanding professional service, we will take of our products before, during and after your purchase at no charge to you, EVER. If your product is not functioning properly, GPO, USA will repair or replace it with a product in perfect working condition.*  We at GPO know that you have chosen to trust us by purchasing one of our premium products and we understand that this trust is important.  The GPO, USA Spectacular Lifetime Warranty™ applies to every GPO product bought in the United States, no matter where you purchased it, no matter how long you have had it.  In addition to this “best in class” service, GPO trusts our retail partners to also service your needs.  If you prefer to return a damaged or non-functioning GPO product to the retailer where you have purchased your optic, GPO authorizes the retailer to replace your item “on the spot”.  This level of service is unsurpassed in the industry. Trust in GPO.  You will not be disappointed.

NEWCON OPTIK:

All Newcon Optik products carry a comprehensive 1 year warranty. 

LUNA OPTICS:

All Luna Optics products carry a limited 1 year warranty. 

LEVENHUK:

All Levenhuk Telescopes, Microscopes, Binoculars and other optical products, except for accessories, carry a Lifetime Warranty against defects in materials and workmanship. Lifetime warranty is a guarantee on the lifetime of the product on the market. All Levenhuk accessories are warranted to be free of defects in materials and workmanship for six months from date of retail purchase. Levenhuk will repair or replace such product or part thereof which, upon inspection by Levenhuk, is found to be defective in materials or workmanship. As a condition to the obligation of Levenhuk to repair or replace such product, the product must be returned to Levenhuk together with proof of purchase satisfactory to Levenhuk.

This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc. 

LUNT SOLAR SYSTEMS:

This Warranty is extended by LUNT Solar Systems LLC to the original purchaser of the LUNT Solar Systems LLC product. LUNT Solar Systems LLC does not provide warranty service to used or second hand equipment. Lunt Solar Systems LLC warrants its products to be free of manufacturing and workmanship defects under normal use for a period of 5 years from the date of purchase. LUNT Solar Systems LLC will repair or replace such product or part thereof which upon inspection by LUNT Solar Systems LLC, is found to be defective in materials or workmanship.

This warranty does not extend to any product whose serial number has been defaced or altered, or to any product which LUNT Solar Systems LLC determines to contain a defect or malfunction caused by damage while in the possession of the consumer, this includes de-contacting of etalon. De-contacting of the etalon only occurs if the product is subjected to shock, i.e. dropped and/or banged. The above descriptions may include incorrect installation, maladjustment, misuse, negligence or servicing by the consumer, or by a failure on the part of the consumer to provide reasonable and necessary maintenance. Further, LUNT Solar Systems LLC reserves the right to disallow any products from warranty coverage that are deemed to have been received by the end customer in other than factory-sealed condition. All products are to be inspected by the customer when purchased. LUNT Solar Systems LLC is not responsible for damages or loss during the shipping process.

STANLEY LONDON:

Castle Navigation Inc. is only acting as a distributor of products manufactured by other companies. Thus, Castle Navigation Inc. expressly limits its guarantees and warranties for products sold hereunder to those extended and allowed by the manufacturing company to be passed through to Seller's customers. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE FACE HEREOF. CASTLE NAVIGATION INC. DISCLAIMS AND EXCLUDES FROM ANY SALE OF PRODUCTS HEREIN ANY IMPLIED WARRANTIES OF MERCHANTABILITY, OR OF FITNESS OR SUITABILITY FOR ANY PARTICULAR PURPOSE OR USE. Since Castle Navigation Inc. cannot control the manner or use of its products after sale, Castle Navigation Inc. will not be responsible for any direct, consequential, or indirect damages to the purchaser or any third party or ultimate user of the products. Castle Navigation Inc. will, at its option, either replace the goods sold or refund the purchase price should a product defect be brought to its attention within 30 days after sale.  All warranties cover only defects arising under normal use and do not include malfunctions or failure resulting from misuse, abuse, neglect, alteration, usage not in accordance with Limitation of liability, acts of nature, unusual temperatures or humidity, improper installation, or damage determined by Castle Navigation Inc. to have been caused by the customer, or repairs made by anyone other than Castle Navigation Inc., or you with the assistance of Castle Navigation Inc. technical support.  Castle Navigation Inc.'s responsibility under its limited warranties is limited to repair or replacement, either of which may be selected by Castle Navigation Inc. at its sole discretion. Any parts replaced by Seller become the property of Seller. All limited warranties granted on Products are to the initial customer end-user and are non-transferable. Customer agrees to indemnify and hold seller harmless from all claims, judgments, liabilities, expenses, or costs arising from customer’s breach of these terms and conditions of sale and/or acts or omissions.

WEEMS & PLATH:

More than half of Weems & Plath products carry a lifetime warranty, while other products carry a 2-year warranty. 

WARRANTY RETURNS:

To initiate a return on an item that is covered by warranty, you MUST obtain an RMA number and the correct return address from us (we will provide both of these). Any returned shipments that do not contain a valid RMA number will not be accepted. 

To retrieve an RMA number, or for more details, please email us at support@redcarpettelescopes.com!

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